Adding new device to cacti - will not write rrd files

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eholz1
Cacti User
Posts: 253
Joined: Mon Oct 01, 2018 10:09 am

Adding new device to cacti - will not write rrd files

Post by eholz1 »

Hello All,

I give up... I have Oracle 9.2 Linux, Cacti-1.2.25, rrdtool-1.8.0
with 500 devices (switches and routers).
All of these devices write data into their respective rrd files.
I added a new device, a router, the device responds, I get snmp data, etc
When I attempt to create a graph for this devie (CPU Usage, interface status,etc)
I get an error saying "cannot create graph, poller may not have run yet", or someting with "root" in it.

I have my cron file running as the cacti user. Runs every minute.
I have the rra folder set as "cacti:apache" for permissions. The other 500 devices are writing rrd files as cacti:cacti. I have tried setting the perms to apache:apache, cacti:dcacti, and even giving all write privs to the rra folder. Non of these write rrd fiels for the added device.

What could be wrong here?
Thanks,
eholz1
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Osiris
Cacti Guru User
Posts: 1424
Joined: Mon Jan 05, 2015 10:10 am

Re: Adding new device to cacti - will not write rrd files

Post by Osiris »

Place the device in debug mode, and check to ensure there are poller items.
Before history, there was a paradise, now dust.
eholz1
Cacti User
Posts: 253
Joined: Mon Oct 01, 2018 10:09 am

Re: Adding new device to cacti - will not write rrd files

Post by eholz1 »

Thanks very much, why did I not think about that!?
Will give it a try!
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